Privacy Policy
Last Updated: July 12, 2025
This Privacy Policy explains how Melbet platform collects, stores, protects, and uses users' personal data.
1. What Data We Collect
1.1. Personal Information
- Full name
- Date of birth
- Email address
- Phone number
- Residential address
- CNIC or passport details
1.2. Financial Information
- Payment card numbers (encrypted)
- Bank account details
- Transaction history
1.3. Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and session data
2. How We Use Your Data
2.1. Service Provision
- Account creation and management
- Deposit and withdrawal operations
- Bonus and promotion delivery
- Customer support
2.2. Security
- Identity verification (KYC)
- Fraud prevention
- Anti-money laundering measures (AML)
3. Data Protection
3.1. Technical Protection
- SSL Encryption: All data encrypted with 256-bit SSL
- Secure Servers: Data stored in protected data centers
- Firewall: Protection from network attacks
3.2. Two-Factor Authentication (2FA)
Users can enable 2FA for additional account protection.
4. Cookies
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for site operation | Session |
| Functional Cookies | Store user preferences | 1 year |
| Analytics Cookies | Site statistics | 2 years |
5. User Rights
- Right to Access: Request what data is stored
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request data deletion
- Right to Object: Opt out of marketing communications
To exercise your rights, contact [email protected].
6. Minors
Melbet platform is not intended for persons under 18 years of age. We do not knowingly collect information from minors.
⚠️ Persons under 18 cannot use the platform.
7. Contact Us
For privacy policy questions:
- Email: [email protected]
- General Support: [email protected]
- Live Chat: Available 24/7 on site